On Monday C2C launched a consultation on their ticket office opening hours. The changes are the first since the mid-1990’s and the train operator has explained that with more customers using contactless payment, smartphones and the C2C smartcard the current ticket office opening hours are not sustainable given reduction in demand.

Details of the consultation can be found here: https://www.c2c-online.co.uk/media-centre/latest-news/ticket-office-consultation/