GP Appointment Delays

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GP Appointment Delays

Jon Cruddas MP was recently contacted by the Shadow Health and Social Care Team in regards to access to GP appointments.

Wes Streeting MP, Shadow Health and Social Care Secretary, said: “Patients are finding it impossible to get a GP appointment when they need one. “The Conservatives have closed hundreds of practices since the 2019 election and are breaking their manifesto promise to hire more GPs. Labour will recruit and retain the staff the NHS needs to treat patients on time.”

18% of people in North East London who try to make a GP appointment don’t get one, whilst 17,806 are forced to wait over a month. New figures from NHS England show that 18% of patients North East London could not get an appointment to see or speak to a GP or nurse the last time they tried.

Meanwhile, data from the NHS reveals that in the past year 714,126 GP appointments in London were held a month late, as patients struggle to see a GP when they need one.

In June alone, 17,806 appointments were held a month late in North East London, including the constituency of Dagenham and Rainham.  

When the Conservatives entered government in 2010, they scrapped the guarantee of a GP appointment within 48 hours.

Over the twelve years of Conservative government since then, public satisfaction with GP services has fallen by 39 percentage points – from 77 per cent in Labour’s last year in government, to just 38 per cent now, the lowest level since the survey began in 1983.

Data from the NHS also finds that 62 % of appointments that were Telephone/Video/online appointments in North East London aren’t held face-to-face.

The Government has admitted it is failing to meet its manifesto pledge to recruit more GPs. Under the Conservatives, the number of GPs is falling and hundreds of GP practices have closed since the 2019 general election. As a result, many ‘GP appointments’ held today are not with a GP.

A BBC Panorama investigation in June found that unqualified staff at Operose Health practices, the UK’s largest GP chain, are seeing patients without the required supervision, instead of doctors.

Wes Streeting MP, Shadow Health and Social Care Secretary, said: “Patients are finding it impossible to get a GP appointment when they need one. “The Conservatives have closed hundreds of practices since the 2019 election and are breaking their manifesto promise to hire more GPs. “Labour will recruit and retain the staff the NHS needs to treat patients on time.”

Jon Cruddas MP for Dagenham and Rainham: “The statistics from Integrated Care System are very concerning and a number of constituent’s have written to me following delays with appointments or struggles to even secure an appointment. The country needs more GP’s, but the Conservatives have once again over-promised and under-delivered. The people of Dagenham and Rainham deserve a Labour Government who will give the NHS what it needs to see patients on time.”